ykmask
Global Free Shipping,Fast Delivery In 3-7 Working Days!!!
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Shipping Policy

 

Sustainable shipping


We believe it is important to be able to offer you the best quality items at affordable prices, as well as FREE standard shipping, while minimizing our carbon footprint. It is known that express or next day shipping are large contributors to the carbon emissions worldwide and the climate crisis. While standard shipping is a little longer then express, we think it is an important step in lowering our carbon footprint and impact on the environment. 


Thank you for supporting sustainability.


How much is worldwide shipping?

 
We deliver world-wide standard shipping for free. Delivery is fast and straightforward. Please take note of the information regarding methods of payment and delivery times for international orders. For additional questions, please contact us.


How long does shipping take?


DHL/UPS are the only ways we used for shipment to make sure our customers can get their items asap.

A surcharge will be made for this. This service is valid worldwide. More exact information can be seen during the ordering process when the delivery method is selected. It usually takes 3-7 working days for shipping.

No investigation request can be made when in the delivery is transit. You can, however, sometimes follow the status of the delivery on-line, depending upon shipping company concerned.


Will I get a tracking number?

 
All orders are fulfilled the same day as order. You will receive a shipping confirmation email with a link to your tracking number. Please allow up to 3 business days for this tracking code to activate.


Please note: We cannot send to PO BOXES, please ensure a street address is supplied.


What if I entered the wrong address?

 
If you have entered the wrong address for delivery please be sure to contact our customer service team as soon as possible, and we will endeavor to correct it prior to dispatch.
Please contact info@YKmask.com with the correct details and order number.


Unfortunately, if your order has already been shipped, we are unable to change the address or delivery destination. Due to this error unfortunately, we are unable to refund the order. If this is occurred please contact your local post office to redirect this parcel to your correct address. 
*Please be sure to enter the correct and full address at check out in order to avoid delivery issues or undeliverable orders.


Please don't hesitate to contact our customer service team if you have any questions or concerns. We are here to help.